Watch a beautiful sunset from your Anna Maria Vacation Rental

Duncan Vacation Rental Terms and Conditions

Please review the following terms and conditions relating to reservations.

  1. Check-In: Check-in time is 4:00 PM. If you arrive after normal business hours, your rental keys will be in an envelope with your name on it located in the pick up box to the left of our office front door. For security purposes, we do not include the property address in the arrival envelopes, so bring your contract with you, which contains the property address and phone number of your rental. Keys will not be dispersed until final payment has been made. Please take care of the keys provided to you. $25.00 lock-out fee applies for any after hours emergency calls. Rate adjustments cannot be made for late check-in.
  2. Check-Out: Check-out time is no later than 10:00 AM on scheduled day of departure. Keys must be returned to Duncan Real Estate upon check-out. A $25.00 charge will be assessed for any keys not returned to our office and will also be assessed for any lost keys. Rate adjustments cannot be made for early departure.
  3. Deposits: A minimum of 25% of the rental amount is required for all rentals. This initial payment is required to secure and confirm your reservation. The amount of deposit will be deducted from your final payment, however, the card number will be held to compensate the landlord for any excessive cleaning charges or damages. Security deposits are not part of the rent and are refundable within thirty days of departure. Forfeited or retained deposits will not exceed the total cost of rental. No refunds will be made due to inclement weather, no-shows or early departure. Each reservation requires a $30.00 non-refundable reservation fee.
  4. Rental Payments: Final rental payments are due in full, thirty days prior to occupancy, payable by check, money order or cash.  Credit Cards accepted for deposits ONLY; we do not accept credit cards for rent.
  5. Tax: Rentals of 6 months or less are subject to Florida State Sales Tax of 6.5% and Manatee County Resort Tax of 5%.
  6. Occupancy: Each unit has a maximum occupancy, which you were informed of when making your reservation. Overcrowding of units may result in the immediate eviction and loss of deposit and rent. Large gatherings are not permitted on the premises without prior written approval of the rental agent.
  7. PEOPLE WHO ARE TO OCCUPY THE PREMISES: – persons not named within the contract will not be covered by any Travel Insurance purchased.
  8. Travel Insurance: Travel Insurance is available Travel Guard for any traveler staying with us. It is automatically calculated and added to your contract on the day of reservation. Travel Insurance is non-taxable. Questions concerning Travel Guard’s Vacation Rental Protection Plan can be answered by calling 888-409-7749. The Plan becomes effective at 12:01am the day after you purchase it. Waiving travel insurance is accepted by forwarding your request in writing to Duncan Real Estate within 10 days of receipt of the rental documents. To protect against the loss of your rental payment and deposit, travel insurance is strongly recommended.
  9. Refunds: No refunds will be made due to inclement weather, early departure or no shows. (See item #8 above)
  10. Pets: Pets are not permitted in most rental properties unless specifically authorized. In the event that a property does accept pets, Duncan Real Estate must be notified when making the reservation and a $150 non-refundable pet fee will be applied to the reservation. In the event a guest has a pet in a property where it is not allowed, this will cause forfeiture of all payments and the guest will be asked to vacate the rental property immediately. The guest will be charged for any costs with regard to returning the rental property to its original condition.
  11. Smoking: Smoking is prohibited in all rental properties. Please smoke outdoors and responsibly discard all smoking debris.
  12. Items Left In Unit: Neither the landlord nor Duncan Real Estate, Inc, will be held responsible for items left in the units. If you request us to retrieve and mail items left in the unit, you will be responsible for mailing/shipping charges plus a $25.00 processing fee.
  13. Amenities: Each of our properties is individually owned and reflects the tastes of the owners. We do our best to accurately describe each unit and its amenities prior to booking, but cannot be held responsible if guests are dissatisfied with the accommodations. If you have any questions about the property amenities, please call our office. We will gladly discuss them with you. Duncan Real Estate provides the initial supply of bath soap and toilet paper. The Guest is responsible for any additional items during the stay. Items such as paper towels, laundry soap and cleaning supplies are the responsibility of the guest. Our properties do not provide beach chairs, beach towels or barbeque grills.
  14. Maintenance: In the event of equipment malfunction within a rental property, Duncan Real Estate will expedite repairs as quickly as possible. Any maintenance items should be reported to Duncan Real Estate as soon as possible and may require vendors outside of Duncan Real Estate to repair and/or replace equipment. Should a repair service make a call to a rental property and find the equipment is not in working order due to guest misuse, oversight or neglect, the fee for the service will be charged to the guest. No rent adjustments can be made for circumstances beyond our control or for malfunction or loss of use of equipment or amenities.
  15. Pools & Spas: The rental property owner or rental property association controls pool temperatures. Not all pools are heated. Duncan Real Estate is not responsible for pool or spa temperatures, closures or malfunctions. No credit, discount and/or rate adjustment can be granted for items mentioned above or circumstances beyond our control. There will be days when the weather conditions will not allow pool heaters to accommodate swimming and temperature recovery times will vary.
  16. Substitution of Accommodations: Where circumstances arise beyond our control (i.e., fire, hurricane, sale of unit, etc.), your confirmed property may be unavailable upon your arrival. Duncan Real Estate reserves the right to substitute your accommodations. We cannot guarantee the confirmed rate in these instances. Although we will do everything possible to create a pleasant vacation experience, neither Duncan Real Estate nor the owner are liable for damages or inconvenience in this rare and unusual situation.
  17. Properties for Sale: In the event that the rental property, which guest is renting, is listed for sale, we may find the need to show the property during a guest’s stay. We will make every attempt to schedule the showing at a convenient time so as not to disturb your vacation. Upon acceptance of this confirmation guest agrees to allow rental property to be shown.
  18. Telephone Charges: There is no charge for local telephone calls. All properties have long distance blocks. Long distance calls can be placed by using one of the following procedures: 1.) Charge the long distance call to guests home phone number 2.) Use a prepaid calling card 3.) Call AT&T at 1-800-CALLATT and charge to a major credit card.
  19. Internet Service: Many of our properties offer high speed internet service for your convenience. Due to the numerous different providers and the various ages and configurations of personal computers, we cannot guarantee that you will be able to connect. We will do our best to assist you, but cannot be held responsible and no refunds will be offered if you are unable to take advantage of this service.
  20. Mail & Faxes: Please arrange to have any mail sent directly to the property. We are happy to assist you if you need FedEx or UPS delivery. Facsimile services are available in our office with the first 10 pages at no charge and $0.50 per page thereafter.
  21. Condominium/Homeowners Associations: Guests occupying a unit governed by an association shall abide by all association rules and regulations. Guest shall not be permitted occupancy until association application and approval is obtained.
  22. Entry of Premises: Guest agrees to allow Duncan Real Estate employees, vendors, contractors or subcontractors access to the rental property for any reason to make repairs, improvements, care for or manage the property.
  23. Indemnity: Guest indemnifies Duncan Real Estate from and against any and all liability, loss damage and expense, including reasonable attorney fees and disbursements arising from injury to persons or damage to rental property; occasioned by the failure of the property owner to comply with any provision of law or this agreement; occasioned by any act or omission of the property owner or any person residing in or renting owner’s property; occasioned by any act of omission of the property owner, or property owner’s agents, servants, or contractors; or, occasioned by any act of omission, with the exception of such acts or commissions constituting gross negligence or willful misconduct of Duncan Real Estate, its agents, servants, or contractors when acting as agent for the property owner as provided herein. Special risks may be involved when using pool and/or spas/hot tubs and guest assumes all responsibility for himself/herself and their guests and for the consequences of those at risk. Guest agrees to waive any claim whatsoever and hold harmless Duncan Real Estate and the property owner for accidents and claims resulting from accidents and or injury arising from use of the rental property and any of its equipment, porches, decks, stairs, parking area, elevators, etc.
  24. Radon Gas: Radon gas is a naturally occurring radioactive gas that, when accumulated in a building in sufficient quantities may present health risks to persons who are exposed to it over time. Levels that exceed Federal and State guidelines have been found in buildings in Florida. Additional information regarding Radon Gas and Radon testing may be obtained from the Manatee County Health Unit.
  25. Agency Disclosure: Pursuant to Florida Statutes Chapter 475, you are hereby notified that in connection with the property rented by this firm, Duncan Real Estate, Inc is agent for the Owner and is being compensated as such by the Owner. Tenant acknowledges that this written notice was given, and is understood, prior to signing Rental Agreement, in compliance with all applicable Florida Statutes.